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ACMM Status Levels

The Accessibility Capability Maturity Model (ACMM) uses status levels to measure how effectively accessibility practices are implemented and maintained. These levels help organizations track their progress and identify areas for improvement.

Status Level Definitions

Each milestone in the ACMM is assigned one of five progressive status levels, ranging from Level 0 to Level 4.

Status LevelStatus NameDescription
0 Not Started No practices or activities in place
1 Initiated Ad hoc or developing practices
2 Defined Common practices, but still informal
3 Established  Standard, formal practices in place
(Target status level for the CCC system)
4 Optimizing  Evolving practices with continuous improvement

A curved arrow diagram showing status levels from 0 to 4. The stages are: 'Not Started = 0', 'Initiated = 1', 'Defined = 2', 'Established = 3' (marked with a gold star), and 'Optimizing = 4'.

Determining Status Levels

Status levels are determined by reviewing an organization's practices and evaluating evidence submitted to the ACMM team. The assessment uses a standard rubric across five dimensions: processes/procedures, process documentation, resources, scope/scale, and responsibility & authority. Based on these dimensions , each milestone is assigned the appropriate status level along with a calculated numerical score. This score helps organizations track their maturity annually.

Organizations participating in the ACMM will receive in-depth information on status levels, dimensions, and the scoring methodology.

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