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CCC Accessibility Center Help Desk

The CCC Accessibility Center Help Desk has moved and is now available as a Community in the Vision Resource Center!

Accessing the Accessibility Help Desk

The Accessibility Help Desk is available as a Community in the Vision Resource Center. To join this community and ask questions, please follow these steps:

  1. Log in to the Vision Resource Center
  2. From the top menu, choose Connect > All Communities
  3. Find the CCC | Accessibility community and click the Join button

You will then become part of the Accessibility Community in the Vision Resource Center and can ask questions and review responses from other CCC faculty, staff, and administrators regarding web and IT accessibility topics.

What is the Accessibility Help Desk?

The Accessibility Center Help Desk is available to all CCC employees, including faculty, staff and administrators, and offers the opportunity to ask questions and review answers regarding web and IT accessibility. Accessibility subject matter experts are available to provide answers and help find solutions to your questions. For example, accessibility questions could include:

  • What is the purpose of headings in a web page and should I include them?
  • How do I support accessibility for mobile devices?
  • What steps should I follow to include captions for YouTube videos?
  • How can I check accessibility in my MS Word documents?

The Accessibility Center Help Desk is not intended to obtain accessibility testing and analyses on vendor products or other websites. We are not able to answer questions such as, “Is the following product accessible?” or “Can you review my website and tell me all the accessibility problems?” If you are seeking accessibility support for such issues, please contact the CCC Accessibility Center.

Archived Help Desk

For those seeking information on past accessibility questions, the previous version of the Accessibility Help Desk has now been archived. While the archived Help Desk information is still available, we are moving these questions and responses to the new Accessibility Help Desk in the Vision Resource Center.